Client Stories

Hay Creek Ranch

This established South Dakota horse camp went under new ownership in 2021. The goal was to keep everything the current campers loved about Hay Creek, while improving the entire customer experience.

Here’s how we did it:

Resonate: We created three social media accounts and posted daily content that inspired and educated the horse camping community.

Captivate: We created a user-friendly website that answered questions before they were asked and allowed users to create online reservations, something that was never available before.

Motivate: We designed print and digital ads that targeted horse people - with strategic SEO, breathtaking photography, and features in horse trail association publications.

The result:

The 2022 season was the busiest Hay Creek has ever had, and they are on track to see even more growth in 2023.

Titlesmart

TitleSmart is a full-service Title company that was founded by Cindy Koebele in 2007. Cindy’s intense focus on customer experience not only got TitleSmart through the 2008 housing market crash, but has earned her company numerous accolades, including Star Tribune Top Workplace, Business Journal’s Best Places to Work, and EY Entrepreneur of the Year.

We’ve been with TitleSmart since the beginning, even before The Social Collective came to be! Here’s how we helped TitleSmart become THE BEST place to close:

Resonate: To get as many eyes as possible on TitleSmart, we’ve been active on four different social channels for years.

Captivate: We make it a priority to walk alongside realtors, lenders, and clients to make the closing process simple and fun. The experience everyone has at TitleSmart keeps them coming back.

Motivate: We go where our audience is- TitleSmart has been featured on multiple podcasts, radio ads, digital ads, publications, print ads and press releases.

The result: TitleSmart has 4.9 stars on Google and Facebook and is one of the fastest growing companies in the nation, having been on the Inc 5000 eight times, something only one other company has ever done.